Job Summary:

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Full and part time postions available. Flexible Hours. Hiring now with no experience required. Great benefits and promotions from within.

Responsibilities:

As front desk agent, you will greet and register guests, providing prompt and courteous service
Checks guests out of the hotel
Resolves guest challenges throughout their stay in the hotel
Upgrades guests, and promotes hotel services and amenities Completes the registration process, codes electronic keys, and makes appropriate selection of rooms based on guest needs
Promotes and administers Marketing Programs for arriving guests Ensures guest knows location of room, and arranges for team member to accompany guest to room
Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc

Qualification:

Completed high school certificate or equivalent
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Ability to work on your own and as part of a team
Hospitality - We're passionate about delivering exceptional
guest experiences Integrity,We do the right thing, all the time
Productivity
Dependability

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Hilton Hotel Brands - Front Desk Agent

Dayton, OH, 45402