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Dunkin
District Manager - Dunkin Oxford
Location
Oxford, CT, 06478
Job Type
Other
Date Posted
30 May 2025
We are looking for a District Manager to help manage Dunkin' locations ( up to 4)
A District Manager is responsible for providing strong, positive leadership to his/her team to deliver great operational results, meet all company's objectives, build a strong bench of people and, demonstrate the ability to lead others. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards, and franchisee standards. Our company has a great leadership team to help you support in this new role and has had a stunning performance for the past two years on all operational metrics. You will be part of a winning culture and store that has Steller performance in place already.
Benefits:
Great Focus:
Team Environment:
A District Manager is responsible for providing strong, positive leadership to his/her team to deliver great operational results, meet all company's objectives, build a strong bench of people and, demonstrate the ability to lead others. They are responsible for the overall operation of the restaurant according to Dunkin' Donuts standards, and franchisee standards. Our company has a great leadership team to help you support in this new role and has had a stunning performance for the past two years on all operational metrics. You will be part of a winning culture and store that has Steller performance in place already.
Benefits:
- Competitive pay
- Free Meal
- Empowerment to manage others
- Ability to participate in Health Plan
- Fun Working environment
- Vacation/ Sick pays
- Excellent Bonus Plan
- Growth Ability to become Multi-Unit
- Auto Allowance
Great Focus:
- Understands and exceeds guest expectations, needs, and requirements
- Develops and maintains guest
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Sets and maintains high standards for self and others and act as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Sets prioritize and maintain focus on important goals
- Establish goals and deliver results
- Seeks ideas and best practices from other individuals
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Identifies the root cause of a problem and implements a solution to prevent it from occurring
- Empowers others to make decisions and resolve issues
- Develops and maintains relationships with the team
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
- Encourages collaboration
- Leads others; negotiates and takes effective action
- Identifies and communicates team goals
- Monitors progress, measures results, and holds others accountable
- Creates strong morale and engagement within the team
- Accepts responsibilities for personal and team commitments
- Recognizes and rewards employee's strengths, accomplishments, and development
- Listens to others seeks mutual understanding and welcomes sharing of information, ideas, and resources
- Seeks to understand conflict through active listening
- Recognizes conflicts as an opportunity to learn and improve
- Resolves situations using facts involved, ensuring consistency with policies and procedures
- Escalates issues as appropriate
- Restaurant, retail, or supervisory experience
- Ability to work early morning from 6 am
- Ability to work 50 hrs per week
- Digital Technology skills to operate the back-office system
Team Environment:
- Hire, train, Retain and, develop Managers
- Communicate job expectations to their Managers
- Plan, monitor, appraise and review their Managers'' job performance
- Provide coaching and feedback; disciplines when appropriate
- Create and maintain a guest-first culture in the restaurant
- Ensure all shifts are appropriately staffed to achieve guest service goals
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
- Ensure Brand standards and systems are executed
- Manage Donut orders with Kitchen and submit all food orders and make weekly schedules
- Ensure online training is completed for new hire
- Deliver speed in d/thru as role play for other employees in-store.
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing, and sampling
- Set sales goals and track results
- We have a strong bonus plan that allows you additional earnings up to $10,000 per year
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